These Terms of Service (“Terms”) govern your access to and use of the website, services, products, and communications offered by Skin Soft Wax and Soft Systems AI (“Company,” “we,” “us,” or “our”). By visiting our website, booking services, purchasing products, or interacting with our digital platforms, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you may not use our Services.
1. Eligibility & Acceptance
By using our Services, you confirm that you are at least 18 years of age or the age of legal majority in your jurisdiction and that you have the legal capacity to enter into this agreement. You agree to use our Services only for lawful purposes and in accordance with these Terms.
2. Scope of Services
We provide a combination of in-person services, digital tools, and online offerings, which may include:
Waxing and skincare services
Product sales
Online booking and scheduling
AI-powered tools, automations, or digital solutions
Email and SMS communications (with consent)
We reserve the right to modify, update, suspend, or discontinue any portion of the Services at any time without prior notice.
3. User Responsibilities
You agree to:
Provide accurate and truthful information
Use our Services responsibly and lawfully
Maintain the confidentiality of any account credentials
Obtain proper consent before submitting any third-party data
You may not misuse our Services, interfere with our systems, attempt unauthorized access, or use our tools for unlawful messaging, spam, or deceptive practices.
4. Appointments, Bookings & Purchases
All bookings, purchases, and transactions are subject to availability and confirmation. Pricing, policies, and service descriptions may change at any time. Payments must be completed as disclosed at checkout.
Unless otherwise required by law or clearly stated, all sales are final, and refunds are not guaranteed.
5. Messaging & Communications (SMS & Email)
If you opt in to receive SMS or email communications, you agree to receive messages related to appointments, services, updates, and promotions.
SMS Disclosure
Message frequency may vary
Message and data rates may apply
Consent is not a condition of purchase
Reply STOP to opt out at any time
Reply HELP for assistance
You are responsible for providing accurate contact information. Delivery of messages may be affected by carrier or technical limitations beyond our control.
6. Compliance with Communication Laws
Users and clients agree to comply with all applicable communication laws, including but not limited to:
Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act
Mobile carrier rules and platform requirements
Any misuse of communication tools may result in immediate suspension or termination of access.
7. Intellectual Property
All content, branding, designs, text, graphics, software, and digital materials provided by us are the exclusive property of the Company unless otherwise stated. You may not copy, reproduce, distribute, or exploit our intellectual property without prior written permission.
You retain ownership of your own content, but you grant us a limited license to use it as necessary to provide Services.
8. Privacy & Data Use
Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and protect personal information. By using our Services, you consent to those practices.
9. Disclaimers
Our Services are provided on an “as-is” and “as-available” basis. We make no guarantees regarding results, outcomes, revenue, availability, or uninterrupted service. Individual results may vary.
We do not guarantee the delivery or timing of SMS or email messages due to third-party carrier limitations.
10. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect, incidental, special, consequential, or punitive damages
Our total liability will not exceed the amount paid by you to us in the three (3) months preceding the claim
Nothing limits liability where prohibited by law
11. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from:
Your use of the Services
Your violation of these Terms
Your violation of applicable laws or third-party rights
12. Suspension & Termination
We reserve the right to suspend or terminate access to our Services at any time if you violate these Terms, misuse our systems, fail to pay, or engage in unlawful behavior. Termination does not relieve you of payment or indemnification obligations.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any disputes shall be resolved in California, and you agree to submit to the jurisdiction of California courts or arbitration as permitted by law.
To the extent allowed, you waive the right to participate in class actions or jury trials.
14. Updates to These Terms
We may revise these Terms at any time. Changes become effective when posted on this page with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the revised Terms.
15. Contact Information
For questions regarding these Terms, please contact us: